NOORA OBAID MOHAMMED ALABD ALNAQBI

A newl nurse holding a Bachelor’s degree in nursin, seeking an apportunity to join a

during my education and training.

Profile summary

Dedicated Nurse with 4 years of experience across 5 organizations. Competent in patient care, clinical training, and customer service support. Committed to delivering quality care and supporting medical operations.

Career highlights

Customer Support Operations: Answered patient phone calls and directed inquiries to appropriate medical departments while processing appointment bookings and updating patient records in the database at Aster Clinic.

Financial Services Training: Provided professional financial counseling and guidance services during customer service training at Ras Al-Khaimah Bank.

Emergency Response Certification: Completed the Sanid basic and advanced disaster and emergency response training certification covering the period from 2020 to 2025.

Key skills

ProfessionalIC3 certificate Basic nursing injection vital sign patient assessment Ability to work under pressure and in a team environment Basic & Advanced disaster and emergency response training certificate ( SANID) 2020-2025 FCHS Basic nursing injection, vital sign, patient assessment Financial Counseling Customer Service Patient Care Student Training Bank Operations Clinical Training Healthcare Support

Professional experience

Customer service traineeJan 2019 - Jan 2020
RAS AL-KHAIMAH BANK

providing professional financial counseling and guidance services.

PRACTICAL TRAINING PROGRAM FOR STUDENTJan 2023 - Jan 2025
SKGH
PRACTICAL TRAINING PROGRAM FOR STUDENTJan 2023 - Jan 2025
SKMCA
PRACTICAL TRAINING PROGRAM FOR STUDENTJan 2023 - Jan 2025
SKSH
Customer Service RepresentativeJan 2024 - Jan 2026
ASTER CLINIC
  • Directed caller questions to appropriate clinical staff to ensure correct routing.
  • Processed booking requests and updated patient records in the database.

Education

BACHELOR OF NURSINGJan 2020 - Jan 2025
FCHS
DIPLOMA IN BUSINESS MANAGEMENT AND ACCOUNTINGJan 2017 - Jan 2020
DIPLOMA IN BUSINESS MANAGEMENT AND ACCOUNTING

BUSINESS MANAGEMENT AND ACCOUNTING

Certifications

IC3 certificate
Basic & Advanced disaster and emergency response training certificate ( SANID)